Terms of Service

Last Updated: Dec 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING OUR PRODUCTS.

1. Acceptance of Terms

Welcome to The VividSphere (the "Site"), operated by Dongguan Tenghuo Trading Co., Ltd. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Site and our products. By accessing, browsing, or making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all other applicable policies. If you do not agree to these Terms, you must not use or purchase from the Site.

2. Eligibility

To use the Site and purchase our products, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding contract.

  • Use the Site in compliance with all applicable laws and regulations.

3. Account Registration

You may choose to create an account on our Site. You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • All activities that occur under your account.

  • Providing accurate, current, and complete information.
    We reserve the right to suspend or terminate your account if any information provided is false, inaccurate, or incomplete.

4. Products & Orders

Product Descriptions: We strive to display our peel-and-stick wallpapers and decals as accurately as possible. However, colors and textures may appear differently on various monitors and devices. Slight variations in printing or material are inherent to the product and do not constitute a defect.

Order Acceptance: Your placement of an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or description, or suspected fraud. All orders are subject to our Shipping Policy and Return/Refund Policy.

Pricing: Prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice. The price charged at the time of purchase will be honored.

5. Payment

We accept payments securely via PayPal. By completing a transaction, you agree to PayPal's Terms of Service. All payment information is processed directly by PayPal, and we do not store your full financial details. You are responsible for any applicable taxes or duties.

6. Intellectual Property

All content on this Site, including but not limited to designs, logos, text, graphics, images, and software, is the property of The VividSphere or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Attempt to interfere with the Site's security or functionality.

  • Use automated systems (e.g., bots, scrapers) to extract data from the Site.

  • Infringe on our or any third party's intellectual property rights.

  • Post or transmit any harmful, offensive, or misleading content.

8. Disclaimers & Limitation of Liability

Product Use: Our products are designed for interior, non-structural applications. It is the customer's responsibility to properly measure their space, prepare the surface (clean, dry, and smooth), and apply the product according to provided instructions. We are not liable for improper installation, damage to walls, or results that do not meet your expectations.

Site Availability: We strive to keep the Site operational, but we do not guarantee uninterrupted, error-free, or virus-free service. We may suspend access for maintenance or other reasons at any time.

Limitation of Liability: To the fullest extent permitted by law, The VividSphere and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Site or products. Our total liability for any claim related to these Terms or your purchase shall not exceed the amount you paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless The VividSphere, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms, misuse of the Site, or violation of any law.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Dongguan City, Guangdong Province, China.

11. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

12. Contact Us

For any questions regarding these Terms of Service, please contact us:

The VividSphere Customer Service
Email: tenghuo_tk@outlook.com
Business Hours (EST): Monday - Friday, 9:00 AM - 6:00 PM

Thank you for choosing The VividSphere.